Target Operating Model

Throughout most forms of digital transformation, technology adoption, and operational transformation, an organisation must set its eyes on a new objective operating model and the activities required to attain it. A target operating model (TOM) is an idealised representation of how an organisation wants its business and technology capabilities to work together to drive desired business outcomes.   A TOM typically includes a high-level view of the desired end state, along with more detailed descriptions of how different business and technology functions need to work together to support that state. This can include everything from process flows to organisational structures to technical architectures.   The goal of a TOM is to provide a clear, shared understanding of how an organisation should operate to achieve its desired business outcomes. This can help align decision-making across the organisation and ensure everyone is working towards the same goal.   A TOM can be a helpful tool for organisations undergoing digital transformation, as it can provide a roadmap for how to move from the current state to the desired future state. It can also be used to assess new technology initiatives’; impact and help plan for organisational change.   If you’re considering developing a TOM for your organisation, there are a few things to keep in mind. First, it’s important to involve stakeholders from across the organisation in the process. This will help ensure that the TOM is realistic and achievable.   Second, don’t try to develop a perfect TOM from the start. It’s essential to start with a basic model that can be refined over time. And finally, remember that a TOM is a living document that should be constantly updated as the organisation evolves.   Several resources, such as templates, best practices, and case studies, are available to assist you in developing a TOM if you do not know where to begin. Please contact us and inquire about developing your new target operating model.